If you have contacted Bansal Jewellers through our website enquiry form or on WhatsApp, this page explains what personal data we may hold about you and how to have it deleted.
What We May Have Stored
- Your name, phone number, email address and message, if you submitted an enquiry on our website.
- Your WhatsApp phone number, profile name, and the messages exchanged with us, if you have messaged us on WhatsApp.
How to Request Deletion
Send us a WhatsApp message at +91 88264 81301 with the words "DELETE MY DATA", or call us on the same number. You can also visit our showroom in person at 13/50, Kinari Bazaar, Besides Namak Ki Mandi Phatak, Agra – 282003, Uttar Pradesh, India and make the request.
Please message us from the same phone number your enquiry or WhatsApp conversation was made with, so we can locate and verify the correct records.
What Happens Next
- We will locate the enquiry and/or WhatsApp conversation records tied to your phone number.
- We will delete that personal data from our systems within 30 days of a verified request.
- We will confirm to you on WhatsApp once the deletion is complete.
- Some records may need to be retained longer where required by law — for example, invoices for completed purchases, which we must keep for GST and tax purposes.
Your WhatsApp App Data
This process only covers data stored on Bansal Jewellers's own systems. Messages stored within your personal WhatsApp app, or data held by WhatsApp / Meta itself, are controlled by you and by Meta directly — see WhatsApp's Business Data Processing Terms for how Meta handles that data.
For anything else about how we handle personal data, see our Privacy Policy.